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Contact the Consumer Assistance Center

If you have application or account questions,’s Customer Service Representatives are ready to help. Give us a call at 1-866-636-0355.

Consumer Assistance Center Hours of Operation:

During Open Enrollment (November 1 - January 16):

Monday through Friday, 8am-8pm EST
Saturday, 9am-5pm EST

Outside Open Enrollment  (January 17 - October 30):

Monday through Friday, 8am-5pm EST

The Consumer Assistance Center is closed on Maine State holidays
Consumer Assistance Center
P.O. Box 616
Augusta, ME 04332-6626

Find a Broker or Maine Enrollment Assister

Both Maine Enrollment Assisters (MEAs) and agents/brokers can help you enroll in health insurance, and their services are free to you. Use our Find Local Help tool to learn more about brokers and MEAs, and to find a broker or MEA near you.